This week, The New York Times published an investigative report by Katie Thomas on Medicare’s five-star rating system for nursing homes. Among its findings: Medicare’s Nursing Home Compare tool relies largely on self-reported data by the facilities themselves and is thus unreliable.
On one hand, this is a bit odd, since Medicare’s website explicitly describes these very shortcomings. On the other hand, if the article (which will get a lot of attention because it is The New York Times) may encourage consumers to look beyond Medicare’s rating system. And that would be a good thing.